Types of Appointments

two people seated next to each other at a table while working on tax paperworkTax Credit Alliance of Nebraska and its network offers several types of appointments:

In-Person

For the health and safety of everyone involved, you may be asked to wear a mask during your appointment. Each in-person site may have additional safety protocols in place.

Each person filing a tax return requires an individual appointment. If multiple family members are filing, please have each person schedule an appointment. Please schedule a separate appointment for any back tax year returns.

Please arrive 10-15 minutes before your scheduled appointment to complete the required paperwork to ensure a smooth and efficient process. While we strive to complete timely returns, please understand that we cannot guarantee your appointment will start precisely on time. Please bring all the required documents to your appointment. Download this checklist to ensure you have what you need.

Drop-Off

This type of appointment requires an appointment, and the process may vary per site. At these sites, you may give your tax and identification documents to a greeter to scan or scan your own tax documents. A preparer off-site will complete your tax return. In a week, you will return to pick up your completed return, review it, and sign the e-file authorization form.

Virtual

This type of tax preparation can be done on your home computer, smartphone, or at your local library. You will need to be able to upload documents from your computer into our secure software platform. Alternatively, you can take pictures of your documents from your smartphone and upload them to our secure software program. Once you make an appointment, you will receive an email describing what you need to do to get started. We will provide you with a support email so you can contact us with any difficulties you may experience. Your appointment slot does not necessarily mean you will speak with a tax preparer at that exact time. Your timeslot only reserves your place in the virtual queue for your selected date. A staff member will arrange an agreed-upon time to contact you after your documents have been uploaded correctly into the software. After the initial phone call, the tax preparer will have 48-72 hours to complete your return. A quality reviewer will look over your return and schedule a time with you to review it over the phone. You will then sign the tax return by e-signature, and your return will be e-filed and transmitted.

Facilitated Self Assistance (FSA)

If your household makes less than $62,000 and you would like to file your own return, we can provide you free access to TaxSlayer, on online tax software, to file your federal and state returns yourself at no cost. Due to software restrictions, we cannot post these links publicly, but if you email us at vita@unl.edu, we will send you the access information. This link will be available until October 1st

In your email, please let us know if you will be filing as a resident (Form 1040) of if you are an international student or scholar and you will be fling as a non-resident and filing with Form 1040NR. Individuals filing with Form 1040NR will only be able to file their federal return electronically. Nebraska Department of Revenue will gladly file your Nebraska non-resident tax return in-person.

International Students and Scholars (J1 and F1 Visas)

If you have questions as you are completing your tax return, you can email us at international-vita@unl.edu, where a certified tax preparer will assist you.

MyFree Taxes

MyFree Taxes provides free federal and state tax return preparation and e-file for households with Adjusted Gross Income (AGI) of $75,000 or less in 2023. Self-file includes free telephone, email, and online chat support. MyFree Taxes is a partnership between Goodwill Industries International, National Disability Institute, and United Way.

MyFree Taxes – Easy. Free. Tax help you can trust. File federal and state returns.

Resources

Nebraska Department of Revenue NebFile for Individuals

Iowa Department of Revenue File for Free

IRS Free File