Types of Appointments

two people seated next to each other at a table while working on tax paperworkFor the safety and health of clients/volunteers and your preference, Tax Credit Alliance of Nebraska and its network will be offering minimally six types of appointments:


For the health and safety of everyone involved, you may be asked to wear a mask and maintain a safe distance during your appointment. Each in-person site may have additional protocols in place to ensure safety.

Each taxpayer will need to schedule an appointment for tax return prepared. For example, if multiple family members will be filing, each person must have an appointment. This also pertains to preparing back tax year returns. Though we prefer scheduling separate appointments for these.

Arrive 10-15 minutes prior to your scheduled appointment to complete required paperwork. We do our best to complete timely returns, however, we cannot guarantee your appointment will start exactly on time. Please bring all required documents to your appointment. Download a checklist of items to bring to a tax appointment.



This type of appointment requires an appointment and the process may vary per site. At these sites, you will give your tax and identification documents to a greeter. However, all tax sites will offer the option for you to have your tax documents scanned. A preparer off site, will complete your tax return. In a week you will return to pick up your completed return, review, and sign the e-file authorization form.


This type of tax preparation can be done on your home computer or smartphone or at your local library. You will need the ability to upload documents for your computer into our secure software platform. Alternatively, you can take pictures of your documents from your smartphone and upload them to our secure software program. Once you make an appointment, you will receive an email describing what you need to do to get started. We will provide you with a support email to contact us with any difficulties you may experience. Your appointment slot does not necessarily mean that you will be speaking with a tax preparer at that exact time. This only reserves your place in the virtual queue for the date you select. A staff member will arrange an agreed upon time to contact you after your documents have been uploaded correctly into the software. After the initial phone call, the tax preparer will have 48-72 hours to complete your return. A quality reviewer will look over your return and schedule a time with you to review the return together over the phone. You will then sign the tax return by e-signature, and your return will be e-filed transmitted.

Facilitated Self Assistance (FSA)

If your household makes less than $62,000 and you would like to file your own return, we can provide you free access to TaxSlayer, on online tax software, to file your federal and state returns yourself at no cost. Due to software restrictions, we cannot post these links publicly, but if you email us at vita@unl.edu, we will send you the access information. This link will be available until October 1st

In your email, please let us know if you will be filing as a resident (Form 1040) of if you are an international student or scholar and you will be fling as a non-resident and filing with Form 1040NR. Individuals filing with Form 1040NR will only be able to file their federal return electronically. Nebraska Department of Revenue will gladly file your Nebraska non-resident tax return in-person.

International Students and Scholars (J1 and F1 Visas)

If you have questions as you are completing your tax return, you can email us at international-vita@unl.edu, where a certified tax preparer will assist you.

MyFree Taxes

MyFree Taxes provides free federal and state tax return preparation and e-file for households with Adjusted Gross Income (AGI) of $75,000 or less in 2023. Self-file includes free telephone, email, and online chat support. MyFree Taxes is a partnership between Goodwill Industries International, National Disability Institute, and United Way.

MyFree Taxes – Easy. Free. Tax help you can trust. File federal and state returns.


Nebraska Department of Revenue NebFile for Individuals

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IRS Free File